Your privacy, clearly stated.

Overview

This Privacy Policy explains how SentientMate collects, uses, and protects your information when you use our website and app. If you have any questions, contact us at hello@sentientmate.com.

Information we collect

• Contact details you provide, like name or email.
• Content you submit, such as messages or requests you send to the AI.
• Usage and device data, like app interactions and basic device identifiers.
• Support communications, including emails or reports you send.

Payment information is handled by Apple or Google when you buy a subscription. We do not receive your full payment card details.

How we use information

• Provide and maintain the SentientMate experience.
• Personalize responses and improve product quality.
• Ensure safety, security, and policy compliance.
• Respond to support requests and communicate updates.

Sharing and disclosure

We may share information with trusted service providers that help us run the app (for example, hosting or AI infrastructure). We do not sell your personal information. We may disclose information if required by law or to protect users and the service.

Data retention

We keep information for as long as needed to provide the service and comply with legal obligations. You can request deletion by contacting us at hello@sentientmate.com.

Cookies and tracking

We do not use cookies for advertising or analytics on this website. If we ever add optional tracking, we will update this policy.

Your choices

• Request access, correction, or deletion of your data.
• Opt out of non-essential communications.
• Control app permissions from your device settings.

Children

SentientMate is not intended for children under 13. If you believe a child has provided personal information, contact us and we will delete it.

International transfers

Your information may be processed in countries where we or our providers operate. We take reasonable steps to protect your data.

Related terms

Please review our Terms of Use for additional information about using SentientMate.